frequently asked questions

What precautions are you taking around COVID-19?
Can I still visit CIRCA for in-person appointments?
What are you doing to ensure safety during in-person appointments?
How does it work?
How do you arrive at an offer?
What do you buy?
What jewelry brands do you buy?
What watch brands do you buy?
Do you buy only branded jewelry?
Where do you sell your jewelry?
Is there any obligation to sell?
What are my payment options? (cash vs. gift card)
When will I receive payment?
What are the terms and conditions of my gift card?
Is there a fee?
What changes can I expect following the merger between Mondiamo and CIRCA?
Where can I find my account, or offer details, from Mondiamo?

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